DuraPaper Limited (“DuraPaper”) respects your privacy and is committed to protecting your personal information. As a visitor to this website you will disclose personal information, for example, by sending emails or using “cookies” as you browse the website.
2. Collecting personal information
DuraPaper collects personal information from visitors to this website when, among other things, the visitors make email enquiries, places orders, makes a request for a quote or more product information, submits any details as a potential supplier.
DuraPaper also collects personal information about you when you visit our website through our automated data collection tools including “cookies”. This is personal information automatically generated by your visit to this website. A cookie is a small text file with a unique identification number that is transferred from this website to the hard drive of your computer allowing DuraPaper to identify your browser type, domain name, language, time you accessed the website, the web address from which you arrived at this website, your Internet Protocol (IP) address and the pages of this website that you have viewed.
3. DuraPaper’s use of information
DuraPaper uses your communicated information for the purpose that you stipulate, such as your request for more information, delivery of your goods and for communication purposes. For example, your e-mail address will be used for the purpose for which you have provided it and to enable DuraPaper to reply to you. We will add your email address to our CRM (Customer Relationship Management) software to ensure subsequent communication can be retained for further recall/analysis - if required. We will also make direct contact to ensure your customer experience with DuraPaper is satisfactory. This directly contact may include consignment details of your order, pricing and/or product information as requested and may include additional product information at a later stage which is relevant to your order or enquiry.
DuraPaper uses your automatically generated (cookie) information for statistical analysis purposes to determine the popularity and common use of this website, analyse trends, administer the site, and to track any unauthorised or damaging visits which may cause risk to the operation of the website
4. Sharing information
5. Seeing your information
DuraPaper will produce any reasonable request for customer data provided the request is relevant and an identity can be verified.
6. Raising a concern or lodging a complaint
7. Third Party Sites
DuraPaper’s website is firewall protected. Full backups are performed on the entire file system and incremental backups are done daily. Additionally, the servers on which DuraPaper stores identifiable information are kept in a secure environment.
DuraPaper will update this policy from time to time. A "last revised" date will always be included on the bottom of the statement. To keep up-to-date with DuraPaper’s policy, please check this page periodically.
Contacting the Website Administrator
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us here.
Last revised : 16th July, 2019